The Web App opens on Start

8 November 2026

• The Web App opens on Start: just the message field, ready for you to type, without your Tenant’s or your own ID on the page. Your first message starts the Conversation; until you type something, Send is muted. New Conversation in the sidebar brings you back to Start. See Ask the agent a question.
• Integrations below the message field lists the Integrations you can use, each ticked; untick the ones the agent shouldn’t use. A dot marks one you aren’t connected to yet. Inside a Conversation, the same button lists its fixed Integrations, instead of a line above the Conversation. See Which Integrations a Conversation has.